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Extended Return Period Registration

Don't rush! Our generous return window gives you more time to decide. Simply fill out the form below and your return window will be extended until 60 days past the Order Date. Terms and conditions apply.

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Terms and Conditions

Customers must make a submission within 60 days of purchase in order to extend it until up to 60-days from the Order Date.

After submission, you can begin an extended-return claim by contacting the original marketplace (Amazon, Macys etc.) to process a return and request a return label. Within 5 business days of receipt of the return package, we will process your refund.

In the event that the original marketplace is unwilling to process a refund outside of their respective return window, Sakatta will issue store credit for the value of the returned merchandise.

Unauthorized Resellers:

If you purchased a Sakatta, Inc. product from an unauthorized reseller, your Sakatta, Inc. extended return period will not be valid.  

Below is a list of our authorized re-sellers whose customers are offered our extended return period:

A - Amazon.com, must say "Sold by HLCme"

B - Walmart.com, must say "Sold and shipped by Totally Home Decor"

C - Overstock.com, when sold by Brand: Home & Linens

D - BedBathandBeyond.com

E - Macys.com, must say "Sold and shipped by HLC.me"

F - Mathishome.com, must say "Sold and shipped by HLC.me"

G - Kohls.com, when sold by Brand: THD

H - Wayfair.com, when order is fulfilled by our warehouse or Castlegate

I - HLC.me, this website

J - Lowes.com, when purchased from the HLC.me shop

K - Shein.com, when sold by Brand: LushLane

If you have any questions about a particular seller of Sakatta, Inc. products, please contact our customer service team prior to making a purchase. Click here to email to our Customer Service Team.

This Extended Period protection does not cover:
  • Damage due to improper installation or maintenance,
  • Losses due to theft or loss
  • Products purchased from an Unauthorized Reseller
  • Damages due to unexpected and uncontrollable natural events such as floods, hurricanes, earthquakes, and other disasters.
  • Damage resulting from exposure to harsh chemicals, solvents, or cleaners not recommended by the manufacturer.
  • Damage caused by pets (like scratches or bites) or insect infestation is usually excluded.
  • Damage from liquid spills, flooding, or moisture that could cause warping, staining, or mildewing.
  • Damage caused by odors from cooking, smoking, or any other sources.  

Non-Transferable: Warranties that are non-transferable and only apply to the original purchaser, not covering second-hand products or items given as gifts without a receipt.