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Extended Return Period Registration

Don't rush! Our generous return window gives you more time to decide. Simply fill out the form below and your return window will be extended until 60 days past the Order Date. Terms and conditions apply.

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Criteria

Customers must make a submission within 60 days of purchase in order to extend it until up to 60-days from the Order Date.

Process of Making a Claim

You can begin a claim by contacting our Customer Service Team. 

Click here to email to our Customer Service Team.

Unauthorized Resellers:

If you purchased a Sakatta, Inc. product from an unauthorized reseller, your Sakatta, Inc. extended return period will not be valid.  

Below is a list of our authorized re-sellers whose customers are offered our extended return period:

A - Amazon.com

B - Walmart.com

C - Overstock.com, when sold by Brand: Home & Linens

D - BedBathandBeyond.com, when sold by Brand: Home & Linens

E - Macys.com, must say Shipped and sold by HLC.me

F - Mathishome.com, when sold by Brand: THD

G - Kohls.com, when sold by Brand: THD

H - Wayfair.com, when order is fulfilled by our warehouse or Castlegate

I - HLC.me, this website

J - Lowes.com, when purchased from the HLC.me shop  

If you have any questions about a particular seller of Sakatta, Inc. products, please contact our customer service team prior to making a purchase.

This Extended Period protection does not cover:
  • Damage due to improper installation or maintenance,
  • Losses due to theft or loss
  • Products purchased from an Unauthorized Reseller
  • Damages due to unexpected and uncontrollable natural events such as floods, hurricanes, earthquakes, and other disasters.
  • Damage resulting from exposure to harsh chemicals, solvents, or cleaners not recommended by the manufacturer.
  • Damage caused by pets (like scratches or bites) or insect infestation is usually excluded.
  • Damage from liquid spills, flooding, or moisture that could cause warping, staining, or mildewing.
  • Damage caused by odors from cooking, smoking, or any other sources.  

Non-Transferable: Warranties that are non-transferable and only apply to the original purchaser, not covering second-hand products or items given as gifts without a receipt.