Sleep Better with NightOuts! SHOP NOW

Always Free Shipping, Free Returns SHOP NOW

Extended Return Period Registration


Customers must make a submission within 60 days of purchase in order to extend it until up to 60-days from the Order Date.

Process of Making a Claim

You can begin a claim by contacting our Customer Service Team. 

Click here to email to our Customer Service Team.

Unauthorized Resellers:

If you purchased a Sakatta, Inc. product from an unauthorized reseller, your Sakatta, Inc. extended return period will not be valid.  

Below is a list of our authorized re-sellers whose customers are offered our extended return period:

A -

B -

C -, when sold by Brand: Home & Linens

D -, when sold by Brand: Home & Linens

E -, must say Shipped and sold by

F -, when sold by Brand: THD

G -, when sold by rand: THD

H -, when order is fulfilled by our warehouse or Castlegate

I -, this website

J -, when purchased from the shop  

If you have any questions about a particular seller of Sakatta, Inc. products, please contact our customer service team prior to making a purchase.

This Extended Period protection does not cover:
  • Damage due to improper installation or maintenance,
  • Losses due to theft or loss
  • Products purchased from an Unauthorized Reseller
  • Damages due to unexpected and uncontrollable natural events such as floods, hurricanes, earthquakes, and other disasters.
  • Damage resulting from exposure to harsh chemicals, solvents, or cleaners not recommended by the manufacturer.
  • Damage caused by pets (like scratches or bites) or insect infestation is usually excluded.
  • Damage from liquid spills, flooding, or moisture that could cause warping, staining, or mildewing.
  • Damage caused by odors from cooking, smoking, or any other sources.  

Non-Transferable: Warranties that are non-transferable and only apply to the original purchaser, not covering second-hand products or items given as gifts without a receipt.