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Extended Return Period Registration

Criteria

Customers must make a submission within 60 days of purchase in order to extend it until up to 60-days from the Order Date.

Process of Making a Claim

You can begin a claim by contacting our Customer Service Team. 

Click here to email to our Customer Service Team.

Unauthorized Resellers:

If you purchased a Sakatta, Inc. product from an unauthorized reseller, your Sakatta, Inc. extended return period will not be valid.  

Below is a list of our authorized re-sellers whose customers are offered our extended return period:

A - Amazon.com

B - Walmart.com

C - Overstock.com, when sold by Brand: Home & Linens

D - BedBathandBeyond.com, when sold by Brand: Home & Linens

E - Macys.com, must say Shipped and sold by HLC.me

F - Mathishome.com, when sold by Brand: THD

G - Kohls.com, when sold by rand: THD

H - Wayfair.com, when order is fulfilled by our warehouse or Castlegate

I - HLC.me, this website

J - Lowes.com, when purchased from the HLC.me shop  

If you have any questions about a particular seller of Sakatta, Inc. products, please contact our customer service team prior to making a purchase.

This Extended Period protection does not cover:
  • Damage due to improper installation or maintenance,
  • Losses due to theft or loss
  • Products purchased from an Unauthorized Reseller
  • Damages due to unexpected and uncontrollable natural events such as floods, hurricanes, earthquakes, and other disasters.
  • Damage resulting from exposure to harsh chemicals, solvents, or cleaners not recommended by the manufacturer.
  • Damage caused by pets (like scratches or bites) or insect infestation is usually excluded.
  • Damage from liquid spills, flooding, or moisture that could cause warping, staining, or mildewing.
  • Damage caused by odors from cooking, smoking, or any other sources.  

Non-Transferable: Warranties that are non-transferable and only apply to the original purchaser, not covering second-hand products or items given as gifts without a receipt.